Bishop and Associates, a connector industry consulting firm, recently completed the "2011 U.S. Customer Survey of the Electronic Industry." This survey is one of the largest and most important connector industry reports published. It ranks what attributes are important to customers when selecting connector companies, and it compares customers' perceptions of 47 connector manufacturers. Among others, TE Connectivity (formerly Tyco Electronics), Molex Incorporated, FCI, Amphenol, and Foxconn are included in the survey.
The following are key Samtec results:
- Samtec ranked #1 by both engineers and purchasing
- Samtec ranked #1 by OEMs and CEM/EMS
- Samtec ranked #1 in meeting requested ship date
- Samtec ranked #1 in meeting promised ship date
- Samtec ranked #1 in lead time satisfaction
- Samtec ranked #1 in technical support satisfaction
- Samtec ranked #1 in outside sales support
- Samtec ranked #1 for ease-of-use of catalog
- Samtec ranked #1 in shipping samples
- Samtec ranked #1 in usefulness of website
- Samtec ranked #1 in finding the right connector on the website
- Samtec ranked #1 in availability of technical documentation on web site
- Samtec ranked #1 in placing orders through the web
To purchase a complete copy of the report, contact Bishop and Associates at (630) 443-2702, or www.bishopinc.com.
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