Bishop and Associates recently completed its second “Asia Pacific Customer Survey Of the Electronic Industry”, and for the second year in a row, Samtec was ranked #1 in overall performance for the entire Asia Pacific region.  Bishop surveyed customers from China, Hong Kong, India, Japan, Singapore, Taiwan, and South Korea among other countries.  This survey includes responses from OEM’s, CEM’s, Engineering, Purchasing, and Distribution, and from industries such as Automotive, Computer, Communications, Medical, Test/Measurement, and Industrial Controls.  

This survey ranks what attributes are important to customers when selecting connector companies, and it compares customers’ perceptions of 38 connector manufacturers including Tyco Electronics, Molex Incorporated, FCI, Amphenol, and Foxconn.

Samtec was ranked #1 in the following categories:

• #1 in Overall Performance for all of Asia Pacific
• #1 by Engineering; #2 by Purchasing
• #1 by OEM’s; #1 by CEM’s
• #1 in Quality of Products
• #1 in Ability to meet Requested Delivery Dates
• #1 in Ability to meet Promised Ship Dates
• #1 in Order Lead Times
• #1 in Technical Support and Expertise
• #1 in Sales Rep Support
• #1 Inside Sales / Customer Service Function
• #1 in Overall Effectiveness in Handling Problems
• #1 in Catalog
• #1 in Web Site
• #1 in Support in Providing Product Samples

To purchase a complete copy of the report, contact Bishop and Associates at (630) 443-2702 or www.bishopinc.com.