About Samtec

The easiest interconnect company
to do business with

A different kind of company that puts people first with a commitment to exceptional service, quality products, and convenient tools

Sudden Service Principles

The mindset that guides us

Samtec is the service leader in the electronic interconnect industry. From the beginning, we have carved out a place in the interconnect market, by serving people first, better than anyone else. These are the principles that guide us in that effort.

Service is our Distinction

The number one principle for all our associates is that Service is Samtec’s distinction. It is what makes us different from our competition.

Customer Perception is Reality

A Customer's experiences with Samtec determine whether they will do business with us again.

Customer Dissatisfaction is a Quality Reject

Because our customer’s perception is reality, quality is ultimately determined by our ability to meet our customer's expectations.

Follow Through is Integral

In order to keep mistakes from happening, Samtec associates must take responsibility, follow-up, and do what we said we would do.

Recover Quickly

If we happen to make a mistake, we should immediately find out from our customer how we can make things right for them.

Organization is Key

Organization is the key to service and efficiency and cleanliness are the evidence of organization. Our customers expect and demand cleanliness from Samtec.

Samtec DNA

The Culture that defines us

While it is difficult to describe the spirit of a $500,000,000, multinational company in a few words, we have identified four principles which capture the essence of Samtec. We call it our DNA because it determines how we act and think. These principles define us, so we strive to live by them.

Innovation

Learn, grow, & have fun!
Think creatively & be different.

Win / Win

People matter so be responsible
& take ownership.

Speed

Deliver Sudden Service & recover quickly when mistakes happen.

Flexibility

Embrace change & create solutions
that fit the situation.

Worldwide Locations

We are committed to serving our customers quickly, which is made possible by Samtec FAEs and authorized Distributors around the world.

Find a Location

To speak with a representative:

1 800 726 8329

1-812-944-6733

For Website or Product Support:

Live Chat or eCustomerService@samtec.com

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