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News
Bishop Report - Samtec Europe

For the SIXTH time Samtec was ranked #1 in the Bishop and Associates “European Customer Survey Of The Electronic Connector Industry.”

Bishop and Associates, a connector industry consulting firm, recently completed its "2010 European Customer Survey Of The Electronic Connector Industry”. This survey is one of the largest and most important connector industry reports published. It ranks customers’ perceptions of 34 top connector manufacturers on several key criteria, including quality, delivery, and price, among others.


Samtec received the highest overall rating of the 34 connector companies surveyed.

Key results for Samtec include:

• Samtec ranked #1 in meeting requested delivery dates
• Samtec ranked #1 in meeting promised ship dates
• Samtec ranked #1 in order lead times
• Samtec ranked #1 in technical expertise and support
• Samtec ranked #1 Inside Sales / Customer Service function
• Samtec ranked #1 in effectiveness in handling problems
• Samtec ranked #1 in ease of use of the catalog
• Samtec ranked #1 in providing product samples
• Samtec ranked #1 in website usefulness
• Samtec ranked #1 in finding the right connector on web site
• Samtec ranked #1 in satisfaction in placing orders via the website

To purchase a complete copy of the report, contact Bishop and Associates at (630) 443-2702, or www.bishopinc.com.

 
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