For the 12TH year in a row Samtec was ranked #1 in the Bishop and Associates “Customer Survey Of The Electronic Connector Industry.”

Bishop and Associates, a connector industry consulting firm, recently completed the “2007 U.S. Customer Survey of the Electronic Industry.” This survey is one of the largest and most important connector industry reports published. It ranks what attributes are important to customers when selecting connector companies, and it compares customers’ perceptions of 36 connector manufacturers. Among others, Tyco Electronics, Molex Incorporated, FCI, Amphenol, and Foxconn are included in the survey.

Samtec received the highest overall rating of the 36 connector companies surveyed.

Here’s some of the key results of the survey:

* Samtec was ranked #1 in overall performance for all companies, all evaluations
* Samtec was ranked #1 by Engineering, Purchasing, and CEM's.

Other key results for Samtec include:
* Samtec ranked #1 in product quality
* Samtec ranked #1 in meeting requested delivery dates
* Samtec ranked #1 in meeting promised ship dates
* Samtec ranked #1 in order lead times
* Samtec ranked #1 in turnaround time to design a new connector
* Samtec ranked #1 in technical support and expertise
* Samtec ranked #1 in sales rep support
* Samtec ranked #1 in customer service function
* Samtec ranked #1 in overall effectiveness in handling problems
* Samtec ranked #1 in use of the catalog
* Samtec ranked #1 in providing product samples
* Samtec ranked #1 in website usefulness

To purchase a complete copy of the report, contact Bishop and Associates at (630) 443-2702, or www.bishopinc.com.